What Info Does Kingdom Casino Collect?
The first type of information Kingdom Casino collects about you is the information you provide yourself. You provide it when interacting with the site’s components. For example, when you create and verify a Kingdom Casino account, you may be asked to supply your passport, ID card, or driver’s license.
Some information about you is sent to Kingdom Casino automatically. This includes your IP address, operating system, the device you use to access Kingdom Casino, crash reports (if the site crashes while you’re using it), and more.
Kingdom Casino rarely collects information about you from third parties. For example, the site may request information from its payment providers about its customers (this may be necessary to comply with anti-money laundering (AML) and know-your-customer (KYC) requirements).
Legality of Processing Your Data
The first thing that allows Kingdom Casino to collect information about you is the contract you agree to during registration. On top of that, Kingdom Casino has AML and KYC obligations imposed by its Curaçao gaming licence No. 8048/JAZ2020-013 (Dama N.V.). These obligations permit the site to collect certain personal data, primarily payment details, on a legal basis. Online casino services offered to AU residents are also subject to restrictions under Australia’s Interactive Gambling Act 2001.
How the Kingdom Casino App Uses the Collected Data
What’s the purpose of collecting that much information about you? Kingdom Casino uses it to:
- Determine if you are eligible to use the app: the Kingdom Casino application must ensure you are 18+ and reside in an eligible jurisdiction;
- Perform legal duties: Kingdom Casino must conduct AML and KYC procedures required by its Curaçao licence, which may require your payment data;
- Support you: if you encounter a bug, information about your system or payments can help Kingdom Casino support staff resolve your issue;
- Enhance Kingdom Casino: by collecting and analysing your interactions with the platform, Kingdom Casino improves its performance and user experience;
- Facilitate responsible gaming: by monitoring how much time you spend at Kingdom Casino, the site’s specialists can better identify potential gambling harm and suggest safeguards;
These and other points of the Privacy Policy may change from time to time. If that happens, Kingdom Casino will promptly notify you and provide the opportunity to review all updates.
Sharing Your Personal Data
According to the Kingdom Casino Privacy Policy, the site may share your personal data. To whom? First, your data can be shared with other companies in the Kingdom Casino group and with service providers (payment processors, game providers, etc.).
Kingdom Casino may also disclose your data to regulators, law enforcement agencies, government bodies, courts, fraud prevention services, licensing authorities (including Curaçao regulators), and other official bodies when required for AML and KYC compliance or as otherwise required by applicable law.
How Kingdom Casino Protects Your Data
The platform stores a significant amount of sensitive information that requires robust protection. To ensure this, Kingdom Casino employs encryption. Standard TLS (Transport Layer Security) is used when you transmit your data and when it is stored on Kingdom Casino’s systems.
In addition to encryption, Kingdom Casino implements conventional network security measures. These include firewalls, intrusion prevention systems and network segmentation, all of which are monitored and maintained in line with industry best practices. To strengthen network security further, Kingdom Casino maintains a dedicated team that continuously monitors security systems, event logs, notifications and alerts across all systems to detect and address threats.
Moreover, Kingdom Casino restricts access to your information. Only a limited number of company employees, contractors and agents have the ability to view the data you provide.
Data Retention
You can remove some of the information you’ve provided to Kingdom Casino at any time; some data is deleted automatically; the remainder is retained for as long as Kingdom Casino deems necessary. Why is this done? Most commonly, it’s to comply with legal obligations that require Kingdom Casino to perform AML and KYC checks (both of which require access to your data).
Your Rights Towards Your Shared Data
Here are some of your main rights regarding the personal information you share with Kingdom Casino:
- To know what information about you is stored by Kingdom Casino;
- To correct any information that is inaccurate or misleading;
- To request that Kingdom Casino delete all data about you if it is no longer needed for processing, you have a legal basis for erasure, your data was processed unlawfully, etc.;
- To request that Kingdom Casino restrict the processing of your information;
- To lodge a complaint with your local data protection authority.
If you wish to exercise any of these rights, send a corresponding request to [email protected].